Before Signing: Documents to Verify

Before transferring a deposit or signing anything, confirm the following:

  • Rental contract in English. A Thai-only contract without a translation is a risk zone. Request an English version or have key clauses translated.
  • Landlord's authority. Ask to see the chanote (title deed) or long-term land lease agreement. This confirms the person renting to you actually has the right to do so.
  • Deposit return terms. When and how is it returned? What grounds allow withholding?
  • Early check-in / late check-out policy. Relevant if your flight arrives early in the morning.
  • What's included in the price. Electricity, water, cleaning, internet, AC — included or billed separately?

Deposit Amounts: What's Normal in Samui

Standard deposits: 1–2 months' rent for long-term contracts; 10,000–30,000 THB for short stays (1–4 weeks). Deposits above two months warrant a clear explanation.

Check-In Day: Physical Inspection

Don't rush to unpack. Walk through the villa and document its current state first.

Pool

  • Is the water clear, odour-free, no visible scale?
  • Is the pump and filtration running right now?
  • Are there ladders and non-slip surfaces?
  • Sunbeds and parasols present and functional?

Air Conditioning

  • Turn on every unit — does it cool properly? Any unusual noise?
  • Filters not clogged with dust?
  • Remote controls present and functional?

Water and Electricity

  • Is the water pressure adequate in taps and shower?
  • Hot water working (is the boiler switched on)?
  • Record electricity and water meter readings if billed separately.
  • Is there a backup generator? Where is it, how do you start it?

Internet

  • Run a real speed test (speedtest.net). Advertised "50 Mbps" can turn out to be 5 in practice.
  • Is there a backup SIM or mobile hotspot?
  • Where is the router; can you restart it yourself?

Kitchen and Appliances

  • Hob, oven, microwave — verify each works.
  • Is the fridge clean and cold?
  • Enough crockery and cutlery for your group?
  • Water filter or dispenser present?

Bedrooms and Bathrooms

  • Bed linen clean and fresh-smelling?
  • Curtains or blinds on bedroom windows?
  • Mosquito screens on windows?
  • Door locks working? Main entrance key provided?
  • Toilet, shower, sink — any leaks?

Security and Small Details

  • In-room safe in the bedroom?
  • Smoke detectors (optional but worth noting)?
  • First aid kit?
  • Host/manager contact saved in your phone?
  • Clear process for breakdowns or emergencies?

What to Photograph on Arrival

Photograph any pre-existing damage: scratches on furniture, cracked tiles, stains on mattresses. Send timestamped photos to the host or manager via WhatsApp/LINE. This protects you from claims on departure.

If Something Doesn't Work: Protocol

  1. Report to the manager on check-in day — not next week.
  2. Keep a written record of all communication (messenger, email).
  3. For critical issues (no water, no power, green pool) — demand resolution within 24 hours or a proportional rent reduction.

See also: How to Rent a Villa in Samui: Step-by-Step Guide · How to Choose a Pool Villa in Samui